Job posting closes: April 1st, 2026, at 5:00pm Yukon Standard Time
At our core, the City of Whitehorse is committed to cultivating an inclusive employee community and workspace, confronting racism and biases for fairness and equity, while advancing reconciliation and accessibility.
The City promotes work life balance for its employees and offers flexible work arrangements, such as work from home and compressed work weeks, subject to applicable administrative directives.
An Eligibility List may be established from this competition – the duration of the eligibility list may be up to 12 months. The eligibility list may be used to fill future permanent full-time, permanent part-time, temporary full-time, temporary part-time, term or casual vacancies within the same department and classification based on the organizational needs by going to the next highest ranked candidate until the eligibility list expires.
This position is covered by a collective agreement between the City of Whitehorse and the Public Service Alliance of Canada/Yukon Employees Union.
The City wishes to thank all applicants for their interest but only those candidates selected to advance in the recruitment will be contacted. Note that only those candidates eligible to legally work in Canada will be considered.
Clerk 1, Accounts Receivable
Job Code: 222
Department: Financial Services
Job Summary:
The incumbent is responsible for calculating, preparing, coding, posting, processing and reconciling accounts receivable and other financial records according to established procedures in an accurate and timely manner.
Duties and Responsibilities:
1. Perform day to day processing of accounts receivable transactions according to established internal controls in an accurate and timely manner. This may include:
- Preparing, verifying, coding, posting and reconciling accounts receivable transactions (i.e. residential/commercial utility and tax billings and Home Owners Grants);
- Checking transactions for accuracy;
- Verifying transactions comply with internal controls (Bylaws & Policies);
- Posting utility meter readings and assessment information;
- Preparing and distributing notifications to customers of delinquent accounts;
- Calculating, preparing and applying penalties to delinquent accounts;
- Calculating, preparing and issuing refunds;
- Creating and maintaining preauthorized payments (e-services, payroll; and deductions, long service employee complimentary utility program).
2. Liaise with customers on matters related to accounts receivable (i.e. responding to inquiries, resolving discrepancies, communicating rates and payment options, etc.).
3. Liaise with internal departments to communicate and resolve invoice disputes (i.e. accuracy, consumption, invoice total, etc.).
4. Maintain the designated accounts receivable modules within the computerized system, prepare journal entries and reconcile relevant sub-ledger accounts.
5. Research, compile statistics and prepare financial reports as required.
6. Maintain, prepare and update customer master files, property ownership and tax certificates as confirmed by Land Titles office and/or legal offices.
7. Maintain and update electronic/manual accounts receivable records
8. Assist with year-end preparation by reconciling and preparing year-end working papers, preparing and reconciling various accounts.
9. Process relevant bylaws in area of responsibility.
10. Act as a Client Services Representative or Accounts Receivable Clerk 2 as assigned.
11. Follow, so far as is reasonably practicable, established safety procedures and standards.
12. Other related duties.
This description contains the elements necessary for the identification and evaluation of the job. The incumbent may be required to perform other related duties.
