Job posting closes: March 5th, 2026 at 5:00pm Yukon Standard Time
At our core, the City of Whitehorse is committed to cultivating an inclusive employee community and workspace, confronting racism and biases for fairness and equity, while advancing reconciliation and accessibility.
The City promotes work life balance for its employees and offers flexible work arrangements, such as work from home and compressed work weeks, subject to applicable administrative directives.
An Eligibility List may be established from this competition – the duration of the eligibility list may be up to 12 months. The eligibility list may be used to fill future permanent full-time, permanent part-time, temporary full-time, temporary part-time, term or casual vacancies within the same department and classification based on the organizational needs by going to the next highest ranked candidate until the eligibility list expires.
This position is covered by a collective agreement between the City of Whitehorse and the Public Service Alliance of Canada/Yukon Employees Union.
The City wishes to thank all applicants for their interest but only t hose candidates selected to advance in the recruitment will be contacted. Note that only those candidates eligible to legally work in Canada will be considered.
Supervisor, Operations
Job Code:084
Department: Recreation and Facility Services
Job Summary:
Under the general direction of the Manager, Recreation. the incumbent ensures the safe, efficient, customer focused operation and maintenance of all the Indoor recreation facilities.
Duties and Responsibilities:
1. Leads the operation, maintenance and repairs of indoor recreation facilities, and janitorial services, delivered in-house or by contractors. Serves as the liaison with leaseholders and vendors.
2. Recruits, directs, schedules, trains and appraises the performance of reporting staff. Is authorized to Issue written reprimands and contribute to higher levels of discipline in accordance with the progressive discipline directive.
3. Reviews. investigates, and responds to public complaints, incident reports, and facility safety and security concerns.
4. Analyzes operational data, reviews designs, compiles Information, maintains statistics, prepares and presents reports, supports decision-making and promotion of the facilities.
5. Responds promptly to service requests and user feedback. Communicates outages, maintenance impacts and restoration timelines.
6. Prepares and monitors (controls), under the direction of the Manager. Recreation, the Operations annual operating and capital, budgets.
7. Prepares and evaluates tenders, quotations. proposal calls and reports and awards or recommend awards in accordance with the City's Purchasing Policy.
8. Plans and executes seasonal changeovers with detailed work plans, risk assessments, and stakeholder communication.
9. Ensure, so far as is reasonably practicable, that reporting staff follow established safety procedures and standards.
10. Acts as Manager, Recreation, as assigned.
11. Other related duties.
This position contains elements necessary for identification and evaluation of the job. The incumbent may be required to perform other related duties.
